Cookie Policy
Introduction
Sherpa is a web and mobile-based, Information and Communications Technology (ICT)-enabled digital platform provided by OKIHL. This platform is designed for Non-Resident Indians (NRIs) and Non-Resident Keralites (NRKs) from Kerala to access specified services and features for investment promotion.
This Cookie Policy explains how OKIHL, Government of Kerala uses cookies and similar technologies in our software application to collect and use information about your online activities.
What are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website or use an application. They are widely used to make websites and applications work more efficiently, as well as to provide information to the owners of the website or application.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the proper functioning of our application. They enable core functionality such as user authentication, data encryption, session management, and securely storing user preferences.
- Analytics Cookies: These cookies help us understand how users interact with our application by collecting and reporting information anonymously. We use tools like Google Analytics to gather data on user behavior, such as pages visited, time spent on each page, and click paths.
- Social Media Cookies: These cookies are used when you log in to our application using your social media accounts like Google, Facebook, LinkedIn, or Apple. They enable the integration of these social media services within our application, allowing you to share content or invite friends.
- Advertising Cookies: We may use advertising cookies to deliver targeted advertisements based on your interests and online activities. These cookies track your browsing behavior across websites and applications.
- Functional Cookies: Cookie_intro_desc15These cookies enhance the functionality of our application by storing preferences or allowing us to provide customized features and content.
How We Use Cookies
- Authentication: Cookies are used to authenticate users and maintain secure user sessions, preventing unauthorized access to user accounts and data.
- Personalization: Cookies help us store user preferences and personalize the user experience by remembering settings, display preferences, and language selections.
- Analytics: Cookies allow us to analyze user behavior and improve our application's performance and functionality. We use analytics data to optimize the user experience, identify and fix application issues, and develop new features.
- Social Media Integration: Cookie_intro_desc24Cookies facilitate the integration of social media features within our application, enabling users to share content, invite friends, and connect with others.
- Advertising: We may use advertising cookies to display targeted ads based on your interests and online activities. These cookies track your browsing behavior across websites and applications to deliver relevant advertisements.
- Functionality: Functional cookies enhance the functionality of our application by enabling features like live chat support, multimedia playback, and customized content recommendations.
Data Security and Privacy
We take the privacy and security of your data very seriously. All data collected through cookies is encrypted and stored securely on our servers. We do not share or sell any personal information with third parties, except as required by law or for the purpose of providing our services. We strictly adhere to data protection regulations and industry best practices to safeguard your information.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You may choose to disable or delete cookies at any time. However, please note that disabling or deleting certain cookies may affect the functionality and performance of our application.
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this User Agreement, please contact us at sherpa.okih@kerala.gov.in